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Showing posts with label Guest Feedback System. Show all posts
Showing posts with label Guest Feedback System. Show all posts

Thursday, July 15, 2010

Radisson Hotel GRT Chennai uses Medallia Feedback Survey

Radisson Hotel GRT Chennai understands the importance of Guest Feedback. It is just not about asking and recording but its all about improving Guest Stay experience
Radisson Chennai was one of the pilot properties among Carlson hotels when the Guest Feedback system - Medallia was introduced. Medallia is a Third party organisation that sends comprehensive surveys to Guests after their stay to solicit their feedback on their Experiences at the hotel.